Reference

How kxb Handles Your Personal Data

Your account data stays with kxb — we collect only what we need to run your wallet, process deposits through bKash, Nagad, or Rocket, and keep your account secure. Access and eligibility depend on your local law and the eligible regions we serve.

Data collected at account levelbKash, Nagad, Rocket payment dataSSL-encrypted account sessionsRight to access or delete your dataBangladesh-region eligibility applies

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What This Privacy Policy Covers

kxb Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with kxb, we collect the information needed to verify your identity, process your transactions, and keep your session secure. This includes your name, contact details, and the payment method you use — bKash, Nagad, or Rocket — along with transaction records

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tied to your account wallet. We also collect device and browser data automatically when you access the lobby, which helps us detect unusual login activity and protect your account. We do not sell your personal data to third parties. Data shared with payment processors like bKash,
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Nagad, and Rocket is limited to what those rails require to complete your transaction. We retain account data for as long as your account is active and for the period required under applicable law in your eligible region. If you close your account, we will delete
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or anonymise your personal data in line with our retention schedule, except where legal obligations require us to keep certain records. Availability of our services depends on your local law and eligible region.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA PROTECTION

How We Protect and Manage Your Data

Security and transparency are built into how we run your account. Every connection to kxb uses SSL encryption, and your payment data — whether you deposit via bKash, Nagad, or Rocket — is handled through the payment processor's own secure channel, not stored on our servers in raw form. We review access logs regularly to catch anything unusual before it becomes a problem.

Encryption in Transit

All data between your device and our platform travels over SSL. This covers your login, account wallet activity, and any payment instruction you send through bKash, Nagad, or Rocket.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences from your browser settings at any time.

Data Retention

We keep your account records for as long as your account is open and for the legally required period after closure. You can request a copy of your data or ask us to delete it by contacting support.

Access Requests

You have the right to ask what data we hold about you, request corrections, or ask for deletion where no legal hold applies. We aim to respond to all data requests within a reasonable timeframe.

PRIVACY CONTACT

Reach Us About Your Privacy

If you want to access, correct, or remove your personal data, or if you have any question about how we handle your information, our support team is available to help. Reach out through any of the channels below and reference your account so we can locate your records quickly.

Common Questions About Your Privacy

Here are the questions we hear most often about how kxb handles personal data, cookies, and account information.

We collect your name, contact details, and the payment method you register — bKash, Nagad, or Rocket. We also log device and session data automatically to protect your account from unauthorised access.

We share only what is necessary. Payment processors like bKash, Nagad, and Rocket receive the transaction data needed to complete your deposit or withdrawal. We do not sell your data to advertisers or unrelated third parties.

Your data is kept while your account is active and for the legally required period after you close it. Once that period ends, we delete or anonymise your records unless a legal obligation requires us to retain them.

Yes. Contact our support team via live chat or email, verify your identity, and we will provide a summary of the personal data we hold on your account within a reasonable timeframe.

Send a deletion request through live chat or email support. We will process it after verifying your identity and confirming no legal hold applies to your records. Some data may be retained as required by law.

We use session cookies for login and analytics cookies to improve the lobby experience. You can adjust or block cookies through your browser settings, though disabling session cookies may affect how your account functions.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Appkxb App InfoTerms & Conditions

How kxb Handles Your Personal Data

How We Protect and Manage Your Data

Reach Us About Your Privacy

Common Questions About Your Privacy

01 What personal data does kxb collect when I open an account?

02 Does kxb share my data with third parties?

03 How long does kxb keep my account data?

04 Can I request a copy of my personal data?

05 How do I ask kxb to delete my data?

06 Does kxb use cookies, and can I turn them off?

Privacy Policy

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